FAQ

Frequently Asked Questions

Kindly allow 24-48 hours for order processing before it is shipped.

You'll receive a tracking link via email once your order ships. If you haven't received a tracking number after 5 business days, please contact us via email or Whatsapp.

Place your order today, and it will be dispatched within 24 hours. Expect delivery within 2-3 days for metro cities and 3-5 days for the rest of India, excluding holidays.

Seamless Returns, Simplified! Click to start your free return. Experience our straightforward 14-day return policy with no questions asked. No additional fees – your satisfaction is our top priority!

The return should reach us within 14 days from the date you received your parcel.

Refunds will be processed via UPI to your bank account within 7 days after receiving the return parcel.

👉Click here to chat with our dedicated support team. We are committed to resolving any issues promptly. Don't hesitate to reach out – we're just a click away! 🌐🤝

Enjoy peace of mind with our 1-year warranty, a testament to our commitment to quality. If any issues arise, contact us at support@unismartwatches.in. Follow these steps for an efficient resolution:

  1. Dispatch the product to our National Service Centre in Delhi.
  2. Upon receipt, we will promptly test, repair, or replace as needed.
  3. The resolved product will be sent back to you promptly.

Count on us for a seamless process, completed within 7-10 days, ensuring you can quickly resume enjoying your Uni SmartWatches purchase.